Cancellation policy

Cancellation Window: You have a 3-hour window from the time of your order to cancel it. For example, if you place an order at 12:00 AM, you must cancel by 3:00 AM by emailing kutejewelry@kutekreationz.com or texting 321-465-4575.
After 3 Hours: Once your order is processed, packed, or a shipping label is created, cancellation is no longer possible. No cancellations will be allowed once the label is generated or the item is packed for shipment, even if you contact us later.
Example: If an order is placed at 12:00 AM, you must contact us by 3:00 AM to cancel. Any cancellation request after that will not be processed, regardless of the time of contact.

Item added to your cart