Shipping policy

1. **Address Accuracy**

- It is essential to provide an accurate and complete shipping address at the time of your order. If there is any discrepancy or error in your shipping address, you must notify us within 24 hours of placing your order.

 

2. **Notification of Incorrect Address**

- Should you realize that the address provided is incorrect, you must alert our customer service team within 24 hours of placing your order. You can contact us via email kutejewelry@kutekreationz.com or number 321-465-4575

 

3. **Order Archival and Store Credit**

- If we are not informed of the incorrect address within the 24-hour window, your order will be archived. Once archived, a store credit equivalent to the purchase amount will be issued to you. This store credit can be used for future purchases on our website.

 

4. **Potential Delays**

- Please note that an incorrect shipping address can lead to significant delays in the delivery of your order. If the package is sent back to us due to an incorrect address, it may take additional time to process and re-ship your order. We are a growing company and appreciate your patience as we manage increasing demand.

 

5. **Responsibility**

- We are not responsible for any delays or additional shipping costs incurred due to incorrect or incomplete address information provided by the customer.

 

Thank you for your understanding and cooperation. We appreciate your business and look forward to serving you!